Frequently Asked Questions.

We provide accessible, tiered MOQs tailored to your business scale. For individual products, minimums typically begin at standard inner-pack quantities (usually 6 to 12 units per SKU), with a modest minimum opening order value. Custom arrangements can be discussed during your consultation.

Browse our catalogue, note down the products or brands that fit your store, and submit an enquiry through our Contact form or via WhatsApp. Our wholesale team will respond with a custom pro-forma invoice detailing product availability, tiered unit pricing, and shipping estimates.

Yes. Registered retail businesses and licensed salons can request sample units to assess formulations, packaging, and shelf appeal prior to committing to volume orders.

Yes. We have active relationships across 45+ brands. If you are looking for specific SKUs from brands like Revolution, Ecotools, BH Cosmetics, or Beauty Creations, list them in your enquiry and we will check immediate stock availability through our partner warehouses.

As a dedicated wholesale distributor, we keep pricing confidential to protect our retailers' market margins and allow tiered volume discounts. Prices are quoted based on order volume, replenishment frequency, and shipping destination.

We accept commercial bank transfers (wire / ACH / SWIFT), verified corporate cards, and secure Escrow payment solutions. All payment details are clearly stated on your formal wholesale invoice.

Yes. We provide graduated discount tiers for multi-case, master-carton, and recurring monthly replenishment orders.

Without exception. We have zero tolerance for counterfeit or gray-market goods. All products are 100% genuine, original-formula items sourced directly from licensed brand manufacturers and accredited European, UK, and US distributors.

We adhere to strict FIFO (First-In, First-Out) warehouse protocols. All cosmetics and skincare shipped have fresh batch codes and generous remaining shelf life (typically 18 to 36 months).

We coordinate secure nationwide freight, express air delivery, and regional courier transport with reliable logistics partners. Tracking numbers and dispatch documentation are provided as soon as your shipment leaves the facility.

In-stock items are typically processed and dispatched within 2 business days of payment confirmation. Domestic deliveries generally arrive within 2 to 5 business days, while international transit times depend on the selected air or sea freight service.

All shipments are securely packed in heavy-duty commercial shipping cartons. In the rare event of transit damage, notify our team within 48 hours of delivery with photographic evidence, and we will issue an immediate replacement credit or refund.